STANDARD TERMS AND CONDITIONS OF SALE/HIRE

SECURITY DEPOSIT

As part of your hire agreement, you need to provide security in the form of a deposit to cover loss and/or damage of the goods being hired.
We offer the option to pay a non-refundable damage waiver fee in place of leaving a security deposit which would waiver our claim for minor mechanical damages
You needn't make your final decision until your collect, but you can do so at any point prior to collection.

SECURITY DEPOSIT:

Before your bikes are collected, we will pre-authorise a deposit on your credit/debit card covering a proportion of the value of the hired items, as security until the items are returned in good condition. NB Please bring a credit / debit card with sufficient funds available to cover this total. We reserve the right to refuse the refund of your reservation fee, in the event of a declined deposit.


DAMAGE WAIVER:
By purchasing a damage waiver, BIKETRAX agree to waiver our claims for minor mechanical damages incurred during your hire, totalling up to 50% of the security deposit total value above. Full terms and conditions are overleaf. This waiver takes the place of a security deposit, and is non-refundable.



DECLARATION

Before collecting the hired equiptment, you will need to sign a contract confirming:

You agree to hire the bicycle and accessories specified above (together, "equipment"), to pay the cost of hire, and you accept the terms in this hire agreement.
You agree to have returned the equipment by the date specified above and no later than the time of day at which the equipment was collected. Eg if I collect at 3pm on 9th September 2023 I will return the equipment no later than 3pm on 16th September 2023

You acknowledge that no refund will be issued for unused hire time.

You accept complete responsibility during the period of hire for the safe custody of the equipment and for any loss, theft or damage (howsoever caused), and you accept that the bike and equipment has been provided in good mechanical condition. You will not make any modification to the hired equipment, and any mechanical work you undertake is done so at your own risk.

You areresponsible for the security of the bicycle and must lock it to a fixed object whenever unattended and keep the equipment safeguarded at all times.

You must return the equipment by the specified time and date. Any loss, theft, damage or accident will be notified to BIKETRAX immediately and in the case of theft or accident to the nearest police station too.

You will retain a copy of this form for identification purposes.

You agree to either:

Pay a pre-authorised deposit before hire commences which shall be refunded upon return of the equipment subject to the following terms. The deposit is to be held against any loss, theft, damage or failure to return the equipment by the specified time and date. If not returned by the specified date and time, additional cost of hire shall be charged on a pro rata basis until it is returned. Any late return, replacement or repair costs may be deducted from the deposit. I shall pay any such costs up to but not exceeding the defined security deposit cost for each item, as listed in the list of hire items.

OR

Purchase a damage waiver for which BIKETRAX agree to waiver their claim for minor mechanical damages incurred i.e those not exceeding 50% of the specified security deposit total. This does not include theft, loss or late return, which is not covered by this agreement.

You accept that cycling has risks and confirm that I am a competent cyclist. You will not ride if I am in ill health, have a disability likely to affect my ability to cycle, or my eyesight is not up to the standard required by a road driving test. You will not ride under the influence of alcohol, strong medication or other drugs. You understand that it is strongly advised that you wear a helmet and use other appropriate safety equipment and clothing. Front and rear lights are required in hours of reduced light, and these are included free of charge on request, though this will increase the total value of the items hired, and the security deposit/damage waiver accordingly.

You will follow the highway code, not ride on pavements, against traffic, or more than two abreast.

You will not run red lights and be courteous to pedestrians and other road users.

You will ride responsibly: not attempt any maneuvers beyond my skill level or the bike's specific capabilities.

You accept full responsibility if you ignore any of the above and BIKETRAX are not liable for death or injury to any person or loss or damage to any property that may result. Save in respect of liability for personal injury or death resulting from negligence, the hire company's liability to you whether in contract, tort (including negligence), breach of statutory duty or otherwise is limited to the cost of hire. You agree to indemnify BIKETRAX against any liabilities, costs, expenses, damages and losses arising out of or in connection with the death or injury to any person or any damage to property resulting from my hire or use of the equipment.

CANCELLATION POLICY

Cancellation 1 calendar month prior to the commencement date of the hire will result in a 75% refund. Cancellation 1 calendar week prior to the commencement date of the hire 50% refund. No Refunds will be given after this time.